I attended Shelle’s keynote on ‘Conversational Coaching.’ The sort of thing you find yourself in with family members and corridor conversations. Absolutely fascinating – a completely different perspective. I have used it several times already.
I attended Shelle’s keynote on ‘Conversational Coaching.’ The sort of thing you find yourself in with family members and corridor conversations. Absolutely fascinating – a completely different perspective. I have used it several times already.
Thank you for your presentation. It was informative, entertaining and I am sure it will enable us to make our customers happier in their interactions with us.”
Shelle’s keynote and workshop for professional speakers in Leeds, UK was simply awesome. I had never before really appreciated the power of language subtleties to inspire and alienate. Thank you Shelle, I have much to take forward into my presentations and marketing activities.
“I really enjoyed the LAB Profile® Online Program. It made the learning so much more accessible. Watching the videos made me feel as if I was attending an actual live session and the format was very interactive and inclusive.”
“Since I completed the LAB Profile Consultant/Trainer program, the LAB Profile® has become THE centerpiece of my offering, I would say 75% of my business is training based on the LAB Profile® (sales, customer service, leadership/people management) and I´m constantly working on new applications …. My customers love it!”
“Shelle, the influencing tools you present, work. You use what you teach. You demonstrate how to reach rapport with people and give my group tools that help them deal with difficult people.”
“This program is a constant reminder of just how poorly customers are being treated today and how we can obtain a competitive advantage by treating them well. It will help you understand and communicate with your customers in a whole new way – and be more successful as a result.”
Shelle’s keynote ‘Conversational Coaching’ was absolutely fascinating!
“I’ve trained with many trainers in the UK and in North America, and nobody seems to know their subject as deeply as Shelle knows hers.“
“I had a group yesterday and it included two pressed souls and one who was very nervous. I tried out the opening process for Presenting Ideas to Skeptical People. It worked! The two compulsory attendees listened all day (and took part in the exercises). The nervous one …. I saw her visibly relax half way through the intro.”
“Shelle is an incredibly dynamic consultant who has a lot of experience in her subject matter and a lot to offer. Really, really fun and helpful process.”