“Very useful framework for enhancing both organizational and individual performance. I see three situations for immediate application at work.”
“Very useful framework for enhancing both organizational and individual performance. I see three situations for immediate application at work.”
“Shelle is an incredibly dynamic consultant who has a lot of experience in her subject matter and a lot to offer. Really, really fun and helpful process.”
Shelle’s keynote ‘Conversational Coaching’ was absolutely fascinating!
Thank you for your presentation. It was informative, entertaining and I am sure it will enable us to make our customers happier in their interactions with us.”
“I learned of Shelle purely by accident. I was rooting through a box of books at a garage sale when the bottom of the box gave way and “Words That Change Minds” fell out. The book was in quite poor condition and had been personalized by the previous owner. I bought it, read it, then bought myself a new copy a few months ago, which I personalized and I’m still re-reading it continuously and gaining new insights each time.”
“I had a group yesterday and it included two pressed souls and one who was very nervous. I tried out the opening process for Presenting Ideas to Skeptical People. It worked! The two compulsory attendees listened all day (and took part in the exercises). The nervous one …. I saw her visibly relax half way through the intro.”
I just watched your Top Tip on “Dealing with Setbacks.” Very helpful. Thank you so much for sharing your experiences, visions and ways to deal with life and its ups and downs. Amazing how you manage, within 3 minutes, to “open” up a situation and bring some positive impact. Simple and yet brilliant !
“The difference between a good and a great business is how you treat your customers. A lot of platitudes are used when organizations talk about customer service; this program provides a revolutionary approach and practical structure that will make it happen.”
I highly recommend the LAB Profile Consultant/Trainer and Practitioner course. It is the most powerful and fun learning programme I have been on and worth every bit of personal, physical and intellectual investment. It’s more than a tool kit, it’s the complete multi-function personal development tool and needs no batteries!
“The breadth and depth of Shelle’s knowledge is extensive and built on and complemented what I’ve already learned. Shelle established and maintained a positive relationship with the participants. The LAB Profile® is easily transferable to workplace and personal relationships.”
“Very useful framework for enhancing both organizational and individual performance. I see three situations for immediate application at work.”

