An excellent two weeks spent nourishing both mind and spirit. Highly recommended!

“A giant thank you Shelle for a fantastic program. The feedback has been excellent. I’ve already received emails and calls from the team explaining how they’ve used the material which is probably the best feedback we could get!”

“The difference between a good and a great business is how you treat your customers. A lot of platitudes are used when organizations talk about customer service; this program provides a revolutionary approach and practical structure that will make it happen.”

Shelle, thanks for this. You do these so well…quick, helpful, professional and very personal and connective. The balance of each of these important elements, that you so naturally bring to us, “works” wonderfully.

“Very useful framework for enhancing both organizational and individual performance. I see three situations for immediate application at work.”

I highly recommend the LAB Profile Consultant/Trainer and Practitioner course. It is the most powerful and fun learning programme I have been on and worth every bit of personal, physical and intellectual investment. It’s more than a tool kit, it’s the complete multi-function personal development tool and needs no batteries!

“Shelle is an incredibly dynamic consultant who has a lot of experience in her subject matter and a lot to offer. Really, really fun and helpful process.”

“I had a group yesterday and it included two pressed souls and one who was very nervous. I tried out the opening process for Presenting Ideas to Skeptical People. It worked! The two compulsory attendees listened all day (and took part in the exercises). The nervous one …. I saw her visibly relax half way through the intro.”

A very successful program, I got all the tools and knowledge that I needed which is the basis for working with the LAB Profile®. Thanks, the program was great.

“Shelle, the influencing tools you present, work. You use what you teach. You demonstrate how to reach rapport with people and give my group tools that help them deal with difficult people.”