Excellent program, well organized, good pace, great exercises. My coach was excellent, helpful, supportive and knowledgeable. I now have a product that I can ‘sell’ that is clearly different and very effective. I highly recommend this program to anyone who wants to communicate better in any medium.
— Gregg Hannah, Toronto, Canada
Wow! Intense, but a good intense. I was thoroughly pleased, with not only Shelle’s world famous expertise and style, but also with the strong attention to complete learning with coaches involved. The message ‘ time = communication’ will resonate with our sales management teams. LAB Profile® will provide new material that we will overlay into current training /skill sets. Well done! Great activities and SUPER advice.
— Tom Selba, USA
The best course I have ever done in terms of value and personal benefit.
— Shaun Wilde, United Kingdom
Perfect fit at the right time at many levels; from the timing of tasks and activities up to my own personal timing for my life.
— Brad White, Owner, Of Course Consulting Inc., Canada
It was a great pleasure to participate as a coach in this exciting seminar – first of all because of the fantastic team Shelle had chosen to work with. I liked the way the programme stretched every one of us – the participants, the coaches and – maybe the presenter. Being part of this great team gave me much deeper insight for my own seminars of the LAB Profile. A great experience – thanks a million.
— Klaus Voss, Trainer, Berlin, Germany
Well-structured, well-paced, good balance of theory and practice… and well-delivered! I enjoyed the course very much and learned a lot about the LAB Profile that I will take with me.
— Nicolas Von Zweigbergk, United Kingdom
I came to learn techniques; but I also learned about myself, about how other people may deal with issues we were tackling. The learning exceeded my expectations in many ways.
— Ilaria Vilkelis, Switzerland
I have a sense that I really learned (the use of) language for the first time in my life (as a linguist).
— Akihiko Uechi, Associate Professor , Osaka, Japan
I’d like to explicitly say “thanks you so much” for having given me the opportunity to participate as a coach in your program. You told us not everything needed to be perfect, but I think you do everything to run the program at the highest possible standard. It was challenging but I always felt safe and was certain the network of trainers and other coaches would be there to carry things forward (which is totally different from failing with something and getting things corrected retroactively). I benefit quite much from actually doing things, so this experience has huge value for me.
— Andreas Trilling, LAB Profile Coach, Germany
Well designed for learning at the perfect pace. Transformational! Words can’t describe the impact on my perspective. Shelle, thank you. I was a skeptic at first and now I am an ambassador for your work.
— Patricia Tolppanen, Police Commissioner, Calgary, Canada
It was a very special two weeks, a fantastic group of coaches and participants and of course, Shelle, you were wonderful! I learned a huge amount, much of which just appears from time to time! Your energy and enthusiasm was infectious and whenever I think about that time I get big smile on my face.
— Mark Thompson, Coach and Trainer, United Kingdom
Very challenging and I feel very privileged to have been a participant in the program. Many thanks to you, Shelle and Melody as well as the coaches and participants for one of the most meaningful learning experiences.
— Marlene Thicke, Ottawa, Canada
I appreciated the last few days of the program that dealt with all the options for application–my picture for the profile has expanded and I have already been able to incorporate what I learned in my every day activities outside of the program.
— Jeanne Theriault, Consultant, Toronto, Canada
Fantastic, more than I ever imagined. Very well planned and structured with the attendees development central to the course rather than the course being central. Far exceeds all my high expectations!
— Susan Terpilowski, Market Researcher, United Kingdom
Shelle, there are not yet words to describe how wonderful a teacher you are and how brilliantly you put the pieces together. This course was not only two weeks of learning, it is many months of learning.
— Taija Teitto-Hassan, I.O.D. Counseling and Training, Finland
This course is of high standards, well-structured and varied.
— Mary Talbot, Switzerland
Great structure – the best in terms of planning I’ve ever seen. Supports very well the gradual development of learning. Excellent presenter.
— Andy Szekely, Manager, AS Training & Consulting, Romania
Shelle’s training was one of the very best trainings I have ever attended, not only for the quality of the content and the training experience, but for learning communication skills I use on a daily basis, and are now a permanent part of how I communicate. I chuckle when people ask me if I use the skills I learned during those two weeks, because they have become automatic and a part of who I am, so yes I use them!
— Kendal Summerhawk, United States
Shelle is a master trainer, with a wealth of skill and knowledge, who works her magic to equip you to consult and train at a deeper level of mastery. And what a dynamite genie she makes! The coaches are supportive and knowledgeable, providing you with meaningful feedback, and your learning process is carefully coordinated and managed. In short, the whole journey is elegant and stimulating. I have no hesitation in recommending this programme to anyone who wants to learn more about influencing with integrity. It has certainly been one of the highlights of my career–personally and professionally. If you are serious about investing in yourself and your future, and exploring possibilities, then this is the programme for you. Not only do you get to develop your understanding of how to use words that change minds, but you also learn how to avoid potential booby traps that could tarnish your success.
— Monique Stock, Consultant, South Africa
Excellent — Intense — Satisfying. The program design allowed levels of complexity to be steadily layered into overall understanding of the profile and its application. I achieved the course and personal objectives fully and so much more.
— Phil Stephenson, United Kingdom
Your course is so much more than just learning the LAB Profile …it’s also business-building, networking and many other things besides.
— Alicia Stack, Manager, United States
This is a challenging course where qualification standards are set high, so too are the standards in relation to course delivery, coaching support and supporting material. Shelle’s high octane commitment lights up every day throughout the course with a dedicated, luminary, delivery of this most resourceful of skills. I am taking these new skills into the world of conflict resolution, I am particularly happy to do so.
— Martin Snodden, Ireland
Lasting and profound. What started off as tools and techniques turned seamlessly into appreciation of self and others, which for me, is magic. Fabulous, outstanding! Coaches were great!
— Gill Shaw, United Kingdom
Content highly relevant to me. Context had very good energy, and facilitated stretching. It was a sufficiently comfortable way to get outside my comfort zone regularly! Thank you for sharing all the hard work you’ve done, Shelle! I appreciate the depth and breadth of your development and application work — you’re a great model for me.
— Laurel Sandford, United States
Best course I have ever been on.
— Sandra Pullen, United Kingdom
Exciting — really intensive–useful and very well organized! A revealing experience! Unforgettable! It’s a powerful anchor!
— Fabrizio Pirovano, Corporate Trainer, Milano, Italy
A fantastic experience I recommend highly to all of you who want to improve your influencing language. We were a great bunch of people from all continents with various backgrounds and objectives. There were NLPers, coaches, Teachers and business people, etc. We were all very different, but had in common the interest in influencing and motivating ourselves and others with Words that Change Minds. Shelle was able to connect to all of us and “pick us up at our individual bus stop” and move us way further. I can say for myself that the LAB Profile is a great tool with all of its flexibility and depth.
— Anne Piper, Trainer, Denmark
Thank you for the Words That Change Minds Certification. It is proving to be incredibly useful over every aspect of communication we encounter. I learned so much from the program and many of the really valuable lessons that have stayed with me are from the coaching sessions where “things” just happened unexpectedly but gave such insights into how we all communicate. It was a great learning experience!
— Richard Pentreath, Managing Director, Krumbs-Aha!, United Kingdom
I came with a lot of trepidation. I knew it would be tough, but I was totally committed to this. There were times when I was tired, or anxious and I was carried through those moments, by Shelle, the coaches and the colleagues on the course. I loved Shelle’s style and have learned huge amounts. What a model! Well, well worth the investment! What a great bunch of people to connect with.
— Merilyn Parker-Armitage, United Kingdom
If you want to become the queen of the sound bite, hang out with Shelle. Over the 10 day period, you’ll watch yourself convey accurate, meaningful messages – inside two sentences. Don’t know about your world but in mine, that’s a cool achievement. I’m still practising of course!
— Toy Odiakosa, Coach, United Kingdom
I am using the LAB Profile with coaching clients (The conversational coaching is a real help here) and also as part of my marketing company which provides niche relationship building marketing solutions. Needless to say, I am really proud of the service we provide and I use the LAB when helping clients write their newsletters or when I go on a sales call. The LAB is an amazing tool and I am so glad I attended the course.
— Ian Northcott, United Kingdom
Absolutely excellent! It delivered much more than expected. Fantastic knowledge, explained in a very simple way. Always engaging and energetic. If I could model 1/4 of this I would be very happy!
— Gemma Norman, United Kingdom
With this course not only have I reached my outcomes, I have great information and know where to go with the LAB Profile.
— Arturo Nicora, Consultant/Trainer, Switzerland
I tend to be very skeptical going into trainings. I wasn’t disappointed, actually by the middle of the second week I was disappointed that it was already wrapping up. Going into the course, my plan of action was to come out 100% confident with my profiling skills, with that I would have been content. Merely 1.5 months later I have already started coaching our sales force on delivering presentations, working with our marketing dept to ensure we’re targeting the right audiences and so much more. The course has already paid for itself, I continue to grow and see new applications that I hadn’t noticed yet the LAB Profile is everywhere!
— Dyanne Nelson, Recruiter, Montréal, Canada
This is a life changing experience, a turning point in my life. This is now my ‘core tool’ for understanding people. This is the first course that I have attended where I truly felt that what I have been taught has been integrated and embodied within myself.
— George Nel, Trainer, South Africa
Challenging, enjoyable, supportive; an intensive and valuable learning experience. A really worthwhile experience on many levels!
— Shona Mitchell, Trainer, United Kingdom
Excellent training. Shelle’s style keeps you engaged all day. Great format. Mixed it up sufficiently without feeling lost or confused. Loved Chris’s stint on marketing research; very useful for me personally. I have learned so much. I have been challenged in new ways and it has given me a new way of looking at my world.
— Claire McPhillips, Market Researcher, United Kingdom
Here’s how I use the LAB Profile Certification for my work. First, for my own development as a trainer, enhancing the understanding of the students by using appropriate language to meet the students where they live. Second, to ensure that handouts are designed for maximum utility based on students particular requirements from training Third, as content, to train sales people, so that they have more flexibility with their clients, more success with their sales calls and presentations. Fourth, as content, to train proposal writers, so that they know that document design responds to needs of specific customer type; and fifth, as content, to train project managers about communication styles, for client meetings, for senior reporting, and for team communications.
— Joanne McDowall, Proposal lDev. Specialist, Trainer, Winnipeg, Canada
Life changing – as I hoped it would be. Even more wide ranging uses than I’d thought.
— Sarah McCulloch, Ireland
A really great impressive experience for me. Thanks to my coach and to you Shelle!
— Herbert Lange, Germany
Shelle, working with you, the other coaches and the whole team of participants during the LAB Profile Certification Program has been an incredible experience for me– all three times! When you add all of this “people” stuff to a process and methodology that works, the end result has been a change in the way I conduct my business which has yielded excellent personal and professional results. And . . . . there is still a great deal of untapped potential to be explored. Yippeee! Coaching my two integration teams and hearing the course content again gave me the opportunity to check my own skill level, which allowed me to pat myself on the back in some areas and pay greater attention to others. I had an opportunity to watch each participant’s skills grow regarding their LAB Profile knowledge and expertise, and at the same time, an amazing story unfolded during the two weeks we were together. I watched people from around the world figure out how to make their cultural, gender, age, etc. differences work for them and their team. Both times my collection of five individuals transitioned into supportive work teams, and they developed a great fondness for each other that I think will continue long after everyone has gone back home.I have attended many, many training programs, but none of them have had an impact on the participants like this one. Congratulations and please keep this going for a long time to come.
— Nancy Klepper, HR Consultant and Trainer, New Jersey
Well structured; elegantly delivered with great humor What a great experience with such wonderful scope.
— John Killman, United Kingdom
A very thorough learning experience. I really feel like I’ve earned my spurs which is satisfying. Fantastic presentation – very engaging – Thank you!
— Brigitte Jaquillard, Performance coach and consultant, United Kingdom
Excellent in-depth program equipping you with expert knowledge and experience that can apply not only in work but in everyday life.
— Chris Humphreys, United Kingdom
Very professionally organized! The best seminar I have taken internationally. The coaches were well trained. I really enjoyed meeting the other students. Very professional with caliber from different cultures. Shelle kept us entertained. Her knowledge and expertise brings an abundance of wealth and wisdom. I love her sense of humour and openness.
— Yukari Horiguchi, NLP Trainer, Tokyo
The most enriching and powerful program I’ve attended. Seeing masterly at work, in all the areas we covered was the best modeling example I have seen. This seminar… was the turning point that is going to launch me into taking my professional life in my own hands. I have gained skills, which allow me to achieve my objectives.
— Chilina Hills, France
As an executive coach and an organizational consultant, I was intrigued by the LAB Profile methodology potential in achieving outstanding coaching results. The LAB Profile Certification program exceeded my expectations and turned out to be an exceptional learning experience. There was a good balance between theory and practice. The exercises contributed to the learning experience and the use of the learning material. It was a true joy to study from an expert such as Shelle.
— Dorit Kay, CEO at D. Coaching, Israel
Very well constructed course that manages to get across a difficult subject. I like the humour and also the balance between teaching and doing.
— Barry Gribben, Management Consultant, Northern Ireland
Great structure that has brought the individual aspects and combinations of the profiles to life in very real and practical ways.— Neil Harris, NLP Trainer, UK
The course was extremely well structured; I feel I’ve been guided through from a basic level of knowledge to a good level of competence…Truly the best course I have ever attended and I have a total belief in the use of the LAB Profile and what it can achieve.
— Jane Fligelstone, UK
Let me reiterate that the course was, in my opinion, the best I have ever attended and it will have a significant influence on my future.
— Brendan Flanagan, Owner, BF Coaching & Facilitation, France
Shelle is an amazing trainer: she uses stories effectively to help us remember what we learn; and she intersperses classroom teaching with fun hands-on exercises designed to take participants to a new level of mastery. We all learned a lot and had a great time! As an added bonus, being with people from around the world, made for an even richer experience.
— Julie Fillion, Consultant, Montréal, Canada
1000 times even more valuable in many more ways than I anticipated. Stimulating, enriching, fascinating!
— Pauline Duncan-Thrasher, Trainer, London, Canada
This has been a most rewarding and intensive experience. Every part of the program was first class. Professionalism was evident throughout the course. I particularly appreciated Shelle’s wealth of knowledge and talent to present with such authenticity. Her sense of humor lightened up the intensity of the learning process for me.
— Mary Demetria Davis, USA
Great, professional, fun, lots of work.
— Christien de Vries, NLP Trainer, The Netherlands
Expertly put together. I have been assisted to take a quick, steep learning journey. I have been able to grasp concepts and ideas, put them into practice, and learn for myself. I’ve been able to make a dramatic improvement in my skills in understanding and communicating with others. The approach to teaching/learning has been wise, practical and enjoyable.
— Ian Crouchley, Consultant, UK
Expectations met and overtaken. Great structure. Good use of time and presence of coaches. Best course I have taken. Really demanding so that achieving a result here means excellence in the field.
— Jason Cox, HR Leader, Italy
The LAB Profile Certification class was by far the best training experience I have ever had. I met and worked with a diverse international group of people (both staff and students) who just sparkled with light and energy – it was such a privilege to work, study, and play with them, and now to know them as friends and contacts throughout the world is invaluable. My emerging business now has a much clearer and cleaner focus. I left feeling prepared to move forward with more confidence than ever before.
— Mia Corinha, USA
Excellent! Well-structured and the flow reinforced learning. Great energy, humour and commitment to our learning. Great experiential learning!
— Michael Cahill, UK
First of all I thought that Shelle was kidding when she mentioned that I could mix business and pleasure in Tuscany, Italy. I thought I would have pleasure anyway in Italy, and that the last thing I would need was to have a training there….. Lucky I was totally wrong. I had massive pleasure and… the fun still goes on. Somehow I had an important personal breakthrough. All of a sudden, I realized what really mattered to me and now back in Amsterdam I transform my business according to new priorities.
— Albert Both, Lanugage Coach, The Netherlands
Excellent design, great fun, elegant process, all facilitating deep learning. Probably the best training I’ve undertaken. In fact, it is the best! I recommend it. Thank you!!!
— Joan Bird, UK
I just wanted to say, once again, a big thank you for a fantastic course. Not only did the content far exceed my expectations, but it was presented brilliantly, with a lot of humour and a great deal of skill. Thanks also for your wonderful hospitality and for the hard work Melody put in to making it all run smoothly.
— Gill Best, Coach, UK
Extremely well organized with a varied itinerary leading to great changes – in me. I’m really pleased to have attended – it was great.
— David Baynes, UK
My investment will return in less than half a year, but the main point is that my knowledge of LAB has been multiplied by 50 in two weeks! ….I think this program is for people who want to improve and who know that there is a lot that can be learned from the master.|— Ernst Balla, Head Of Management Development, Austria
Time well and worthy spent! Shelle, you are a wizard professionally and great as a person.
— Amnon, Tsvieli, Doctor, Israel